Shipping

We ship principally within the United States with FedEx, UPS, DHL or USPS. If you would like to order from outside the U.S. and/or ship to locations outside the U.S., please call us to make arrangements. Our contact information is available at the bottom of this page or you may contact us.

If you are looking for products that are not available in our online store, please contact us and we will do our best to design that special creation unique for your gift or event.

Local delivery

If you need a delivery close to home (within the San Francisco Bay Area) we use a local courier that will deliver chocolate straight to your office or doorstep. Cost: approx. $15 downtown, $20-25 for farther out regions of the Bay Area.

If you forgot your Mom’s birthday or need an extra speedy shipment within the Bay Area, we’ve got your back, Monday through Friday. If ordered before 1:00 pm, we can send a dedicated courier out to deliver your chocolate before 6:00 pm that same day.

Chocolate melts

Heat and humidity are like kryptonite to chocolate. To have your product arrive in perfect condition, we ship only express post in the hotter months, which unfortunately comes at a higher cost. We also have cool kits (insulated foil lined boxes packed with reusable ice packs) available for approximately $15. We are more than happy to provide a quote for you to approve prior to shipping.

Summer months: Express only
Cooler months: Ground or Express

 

Returns

We are unable to accept returns on chocolate. Please see our Returns Policy for more information.